Service Engineer PSS
2 дней назад
In This Role, Your Responsibilities Will Be:
As the Service Engineer, you will be accountable for installation, supervision, configuration, commissioning, testing, configuration, troubleshooting, repair, participation in FAT / SAT, consulting, training of Customer personnel and other technical support during the warranty and post-warranty periods of equipment and software Business Unit Process System Solutions (BU PSS) and WPN equipment.
We look forward to seeing your application
· Project Execution: Deliver assigned service projects according to department priorities, schedules, and quality standards. Contribute to planning to ensure goals are met on time.
· Technical Support: Provide warranty and post-warranty service, maintenance, and troubleshooting for BU PSS and WPN equipment and software. Conduct customer consultations, training, and onsite equipment testing.
· Cross-BU and Regional Support: Support projects and equipment across region, including cooperation with other Business Units when needed.
· Compliance and Documentation: Follow all Trade Compliance rules, the Company Code of Ethics, and HSE standards. Maintain accurate technical reports, service records, and project documentation.
· Collaboration: Coordinate with cross-functional teams and assist in preparing service contracts to ensure smooth project delivery and customer satisfaction.
· Continuous Improvement: Grow technical expertise across all equipment types and actively support workplace safety, environmental, and continuous improvement initiatives.
Who You Are:
· Communicate Effectively: Deliver clear, tailored communications to meet customer needs and ensure transparency across all stakeholders.
· Customer Focus: Build strong relationships and provides customer-centric solutions that address unique challenges.
· Manage Complexity: Analyze information to define problems and deliver well-researched solutions.
· Interpersonal Savvy: Relate easily with people across functions, cultures, and geographies, fostering effective collaboration.
· Results-Driven: Committed to delivering timely, high-quality solutions that exceed customer expectations.
For This Role, You Will Need:
Education/Qualifications/Experience
· Higher technical education in instrumentation, electronics, automation, or control systems.
· Experience in the field of instrumentation, control and automation of production and technological processes for at least 5 years
· Proficiency in English at the pre-intermediate level
· Knowledge of grassroots controls and management
· Practical knowledge of computer hardware and operating systems of the Microsoft Windows family
· Practical knowledge of the Rules of General Safety and Electrical Safety
Preferred Qualifications that Set You Apart:
· Professional certifications in energy, oil refining, or chemical industries are strongly preferred.
· Strong customer service and relationship management skills with proven success in client support and communication.
· Hands-on technical expertise with Microsoft Windows systems, hardware, and control software.
· English proficiency at pre-intermediate level or higher; advanced degree is a plus.
· Advanced degree is a plus.
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
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