Merchant Account Development Manager

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, we're building one of the most exciting media ecosystems in Kazakhstan - helping partners grow through Wolt Ads and Wolt Promos. By joining the team, you'll be at the forefront of digital advertising, working on campaigns that drive visibility, engagement, and real results.

Our mission is to help partners grow their business by getting closer to the customers who matter most. Through high-impact placements across our app (and beyond), we help them boost brand visibility, reach new audiences, and increase sales. 

What you'll be doing

As a Merchant Account Development Manager you'll play a key role in planning, monitoring, and optimising advertising campaigns for our partners. You'll collaborate closely with the Global Ads and Account Management team to ensure campaigns are aligned with client goals and deliver strong results. This is a great opportunity for someone with a data-driven mindset, excellent communication skills, and a passion for digital advertising. You may also come from a background in digital marketing or paid media, such as an Account Manager, Digital Marketing Specialist or Paid Media Specialist, as these skills transfer exceptionally well into the role.

Day-to-day in this role you'll:

• Develop and implement a comprehensive local strategy to drive revenue growth for our restaurant, retail and merchant ads business.
• Build and manage relationships with key industry players, including global brands, franchises, and local restaurants and merchants.
• Develop and execute a comprehensive ads and promos sales strategy to achieve revenue targets and drive customer acquisition.
• Support a high-performing local commercial team to exceed ad revenue targets and customer acquisition and retention goals.
• Collaborate with cross-functional teams, including product development, marketing, and account management, to ensure sales objectives are met.
• Develop and implement sales processes and procedures to improve sales efficiency and effectiveness.
• Analyze sales performance metrics and provide regular updates to leadership on sales ROI and key trends.
• Negotiate and close advertising investment deals with a focus on revenue growth, product adoption, and customer engagement.
• Assist in driving venue activation by ensuring partners are engaged and utilizing the platform effectively.
• Set-up and launch ad and promos campaigns, ensuring accurate tracking and monitoring of delivery and performance.
• Monitor campaign performance daily, analyzing data and proactively identifying optimization opportunities through performance dashboards.
• Work with internal teams to ensure that campaigns are delivered on time and on budget.
• Troubleshoot technical issues related to ad delivery and performance, working with technical teams to resolve issues quickly and efficiently.
• Work with the BI team to develop and maintain ad reporting dashboards and provide regular updates to internal and external stakeholders.
• Continuously identify opportunities to improve ad operations processes and procedures to increase efficiency and effectiveness.

Our humble expectations 

• Bachelor's degree in business, marketing, account management or a related field. 
• 3+ years of experience in sales management in relevant industries (advertising sales, restaurants, retail)
• Strong communication skills, both verbal and written, with the ability to present to senior executives and clients.
• Excellent negotiation skills with a focus on win-win solutions.
• Strong analytical skills with the ability to use data to inform decisions.
• Ability to work collaboratively with cross-functional teams in a fast-paced environment.
• Strong attention to detail and ability to manage multiple projects simultaneously.
• Demonstrated track record of successfully driving revenue growth through partnerships or ads.
• Fluency in Kazakh, Russian and English.

What we offer

We are in a fast-moving industry, and Kazakhstan is a very key market for Wolt. The team on the ground is very ambitious and willing to move the rocks to reach goals while supporting each other. As part of the Global Ads and Kazakhstan Commercial Teams, you can make a real impact with your campaigns on the market, see good results,  and see your work on various media channels.

Why you'll love it

• Global and growing fast: Be part of a fast-moving scaleup
• Ride of a lifetime: Accelerate your career and build your sales skills 
• Instant impact: Take ownership and make a difference
• Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going 

Curious about what goes on behind the scenes and learn more about Ads & Promotions role? Dive into Roberta Poccafassi's blog post to learn more:  here 

Wolt Ads is constantly expanding and evolving—check out how we help businesses grow and what opportunities lie ahead 

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

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