Mining Solutions Account Professional

We are seeking a highly motivated and experienced Account Manager to join our team in Central Asia. The ideal candidate will have a strong background in sales, business development, and technical expertise.

The Account Manager will be responsible for promoting and differentiating our company as a value-adding, technically excellent and professional customer-focused organization in the mining industry.

The successful candidate will ensure sales targets are met or exceeded, increase sales of products to existing customers, develop new business opportunities, and sustain and develop customer relationships.

This is an exciting opportunity for a talented individual to join our dynamic team and contribute to our success in the Central Asian market.

• Ensure sales targets are met or exceeded for assigned applications and defined sales area
• Increase sales of products to existing customers and develop new business opportunities
• Sustain and develop customer relationships and identify key customer contacts and decision makers
• Support technical expert teams with arrangement, preparation, and conduction of laboratory and industrial trials of products at customer sites
• Create and maintain account concepts for main customers (inclusive relationship matrix, customer demand based on their needs, measure plan for growth, etc.)
• Proactively manage, maintain, and monitor supply of products to customers through accurate monthly forecasting to team lead/RSM and communication with Supply Chain
• Manage maintenance of local stock including proactive handling of dysfunctional stock
• Keep proactive control and handling overdue, credit management, credit blocks, storage, DSO, etc.
• Generate customer reports for visits – to be uploaded in Salesforce and where required, load report or link onto global tech service SharePoint
• Use Salesforce to plan and record customer interactions (i.e., emails) specifically including all visits, opportunities, and contacts (for NPS) and foster team communication via Chatter
• Monthly reports fostered by frequent usage and internal communication via SalesForce
• Maintain accurate and comprehensive customer pricing in the SalesForce CPQ system
• Promote cross BU and segment selling into the mining and mineral processing market
• Align customer contract content and negotiation closely with team lead and RSM
• Collect Market Intelligence based on current and potential customers' chemical demands, competitive behavior, local governmental regulations
• Ensure personal EHS compliance - Think Safety, Act Safely, every day
• Manage key accounts, and/or BASF partners, distributors, etc. assigned
• Provide support and mentoring to aid the development of technical and commercial competencies within the organization
• Mentor and coach sales team members, identify training needs, and support development plans

To be successful in this role, you will need:

• University degree in Sales, Business, Chemistry, or Metallurgy required; MBA or equivalent is a plus
• Minimum 5 years in commercial sales, business development, or P&L ownership—preferably in the chemicals or mining industry
• Technical Expertise: Proven experience in mineral beneficiation; familiarity with SAP, Salesforce, and Microsoft Office
• Industry Knowledge: Existing network in the Central Asian mining sector is an advantage
• Skills: Strong problem-solving, multitasking, and team collaboration abilities. Willingness and capability to advise, coach, and train less experienced colleagues in the team
• Mobility: Willing to travel up to 50% of the time, including internationally. Valid driver's license required
• Languages: Fluent in English and Kazakh and/or Russian

• Competitive remuneration package that includes salary, annual bonus system
• Benefits such as medical insurance, corporate learning tools, meal allowance
• Onboarding to help you settle in quickly, ensuring you are part of the team from day one
• Flexible working hours so that you can organize your working and private life according to your needs
• 28 days of paid vacations