Multichannel Engagement Manager

Are you excited about stakeholder management, have an analytical mindset, and enjoy partnering cross-functionally? Are you passionate about bringing your business skills into play to make a difference to patients and society? If you answered yes, then you might be our new Multichannel Engagement Manager. We encourage you to apply

The position

In the role of Multi-Channel Engagement Manager, you will ensure to drive multi-channel strategy development and implementation in CEM countries. 

Drive multi-channel strategy development and lead its implementation to support the overall affiliate’s portfolio, lead piloting and execution of the multichannel projects.

Collaborate closely with marketing, medical, sales, commercial IT and other functions to ensure an applicable content development to support business processes.

Collaborate with specialized agencies to create solutions and projects delivering an outstanding customer and patient experiences and enhancing customer engagement.

Develop, communicate and monitor the KPIs of multichannel activities, present to management and team, provide advice and ideas on possible actions.

Keep own and team knowledge of the digital marketing tools up to date to manage digital activities in the best possible way.

Develop and keep reporting on the methods, tools, results and best practices in the complex of digital activities.

Qualifications:

University degree in Marketing/Management

3+ years of relevant experience in digital (MCE) marketing;

Experience and knowledge in the digital marketing and analytical tools;

English at upper-intermediate level.

Strong communication and interpersonal skills in building relationships with sales, marketing, medical department people and external vendors;

Excellent planning, organization and time management competencies including the ability to support and prioritize multiple projects.

About the Department

Novo Nordisk CIS Emerging Markets is part of Business Area Middle East, Africa, and Commonwealth of Independent States (BAMEAC). Based out of Almaty (Kazakhstan), Novo Nordisk CIS Emerging Markets is a highly diverse organisation consisting of nine countries: Armenia, Azerbaijan, Georgia, Kazakhstan, Kyrgyzstan, Mongolia, Tajikistan, Turkmenistan, Uzbekistan. Novo Nordisk CIS Emerging Markets has a dynamic and brave team that is energized by overcoming challenges and bringing new solutions in a rapidly changing environment. Novo Nordisk CIS Emerging Markets aims to have a healthy, engaging, diverse, and fully inclusive company where employees can perform at their best, and where we benefit from different perspectives and background.