Manager (Leadership and Involvement), Department of Student Services

Nazarbayev University Department of Student Services

Job purpose

Development and coordination of a comprehensive system for student engagement in extracurricular activities, including support for student organizations and self-governance. Responsible for analyzing and improving student activity programs to enhance the overall quality of student life and strengthen the University's institutional culture.

Responsibilities (tasks, key areas of responsibility, and functions):

1. Strategic Planning and Development of Student Initiatives:

1) Develops and implements programs and projects aimed at increasing student engagement in campus life.

2) Analyzes the effectiveness of implemented activities and proposes measures for their optimization and expansion.

3) Initiates new formats of student engagement based on current trends and student needs.

2. Coordination and Support of Student Organizations and Self-Governance:

1) Oversees the establishment and development of student organizations, providing methodological and organizational support.

2) Coordinates the activities of student councils and other forms of student self-governance; promotes leadership development within student communities.

3) Organizes training, mentoring, and consultation sessions for leaders of student initiatives.

3. Analytics, Reporting, and Information Support:

1) Collects, systematizes, and analyzes data on student engagement, preparing comprehensive reports for University leadership.

2) Maintains and develops databases of student events and projects.

3) Provides information support for student participation in Olympiads, competitions, conferences, forums, and projects at various levels.

4. Communication and Cross-Functional Collaboration:

1) Organizes and moderates communication channels with students, including newsletters, awareness campaigns, and online platforms.

2) Coordinates interdepartmental collaboration on student engagement and administrative support matters, including military registration of students.

3) Participates in building partnerships with external organizations to expand student opportunities.

4) Coordinates and maintains the military registration of University students in accordance with applicable regulations.

5. Quality Control and Process Improvement:

1) Monitors the implementation of student projects and events, evaluating their compliance with established standards and regulations.

2) Implements assessment and feedback mechanisms to enhance the quality of student engagement.

3) Prepares analytical materials based on student activities and event outcomes, identifying trends and areas for improvement.

4) Uses analytical data to inform management decisions and justify changes in student policy.

5) Participates in the development of regulatory documents and procedures governing student organizations and student self-governance.

6. Support for Internal Processes and Events:

1) Participates in the organization of internal Department events aimed at building team culture (e.g., teambuilding activities, internal meetings);

2) Provides methodological and consultative support to Department staff on matters related to communication, promotion, and corporate standards;

3) Oversees the development, processing, and tracking of contracts, acts, invoices, and other documents related to events and activities;

4) Maintains records and monitors the implementation of administrative assignments, documenting progress and preparing reports for Department leadership.

Education requirements (level, field, licenses, professional certifications, etc.): 

Higher education degree in Management, Educational Administration, Business Administration, or Public Administration.

Work experience requirements: 

1) At least 3 years of relevant work experience

2) At least 1 year of relevant work experience with a Master's degree in a related field

Knowledge, skills, and competencies requirements: 

Knowledge:

1) Knowledge of the legislation of the Republic of Kazakhstan in the fields of education, culture, and youth policy;

2) Understanding of the educational systems of North America and the United Kingdom;

3) Proficiency in MS Office programs: Word, Excel, PowerPoint;

4) Knowledge of methods for student engagement, facilitation, and support of student initiatives;

5) Experience in organizing and managing projects.

Skills:

1) Skills in planning and coordinating complex, multi-component student projects;

2) Mentoring and supporting student leaders;

3) Skills in conducting training sessions, presentations, and facilitation workshops;

4) Ability to prepare analytical reports, explanatory notes, and presentations.

Competences:

1) Ability to independently initiate and lead projects;

2) Ability to build productive relationships with students and colleagues;

3) Ability to analyze data and draw evidence-based conclusions;

4) Strong oral and written communication skills;

5) Ability to develop students' leadership potential;

6) Ability to perform effectively under uncertainty, tight deadlines, and high workload.

Language requirements: 

Fluent in Kazakh, Russian, and English for effective business correspondence, documentation, analytical materials, interaction with students and other structural departments, consultants, and partners

Recruitment and selection process
Recruitment and selection at Nazarbayev University include the following process: preliminary selection based on experience and qualifications, assessments (e.g. technical skills/capabilities, aptitude, personality, work samples, in-basket exercises, and informal interviews), and motivation.

Formal interviews form the final stage of the selection process.
They are typically based on organizational values and behaviors and conducted in English.
You are encouraged to share your views and values  to identify how they fit into  Nazarbayev University core values